Pilipinas Teleserv: The Citizen Services Call Center for Filipinos by Filipinos

In 2011, we sought the help of Pilipinas Teleserv to get a copy of our son’s NSO birth certificate, one of the documents we needed to submit for his admission to big school. Like all work-at-home moms, time is a luxury I cannot afford, so waiting in long lines to secure a copy of this document was out of the question. I called NSOHelpline.com’s hotline (737-1111), gave all the information they needed and paid online. In just two days, the document we needed was delivered to our doorstep.

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Do you also need an NSO birth certificate? A DFA passport? SEC documents? GSIS helpline or chat? If you do, then you might want to try Pilipinas Teleserv, too. For four years now, Pilipinas Teleserv has been providing cutting-edge customer management solutions and innovative business process outsourcing services to us Filipinos. Their Citizen Services, for instance, is an integrated customer service solution that has changed the way people transact with government agencies.

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Citizen Services consists of essential people-oriented solutions in partnership with the National Statistics Office, the Department of Foreign Affairs, the POEA, Civil Service Commission, BIR, DTI, PhilHealth, NCC, DOH, the Government Service Insurance System, the Securities and Exchange Commission, and the DPWH over the last decade.

The central services available to Filipinos through Pilipinas Teleserv are as follows:

Pilipinas Teleserv provides Filipino citizens with a stress-free alternative to acquiring their civil registry documents from the National Statistics Office (NSO) through NSOHelpline.com. Requests for birth certificates, marriage certificates, death certificates, and certificates of no marriage (CENOMAR) are made via the hotline or the website and delivered right to one’s doorstep.

DFA Passport Appointment System
Pilipinas Teleserv has transformed the way Filipino citizens transact with the Department of Foreign Affairs (DFA) through the DFA Passport Appointment System. The process of applying for a new passport and renewing an expiring passport has become much more swift and convenient as applicants can now properly plan their visits to the DFA offices.

GSIS Contact Center
From September 2012 until March 2014, Pilipinas Teleserv managed the Philippine Government’s ambitious Contact Center ng Bayan project, a national helpdesk that utilizes citizen vigilance to keep government offices and agents accountable for their actions. Concerned citizens can lodge complaints and request for information via the hotline, SMS, and email.

SEC Express System
A non-appearance application system integrating an online and contact center-based application process of documents being requested from SEC. One can access www.secexpress.ph or call (02)737-8888 to facilitate processing.

Pilipinas Teleserv continuously innovates to provide and find more convenient and flexible means of making government services accessible to Filipino citizens.

Posted in DFA Passport Appointment, GSIS Contact Center, NSOHelpline.com, Pilipinas Teleserv, SEC Express System | Leave a comment

My Tomato Interchangeable Strap Watch

While strolling at SM Megamall two weeks ago, we happened to pass by a Tomato watch booth. We were actually looking for a watch for our son and we ended up buying a luminous watch for him with an extra strap in case the original strap needs to be replaced or in the event that he wants to give his watch a different look. Hubby likewise coerced me into buying something for myself, too, and I ended up choosing a stylish and elegant-looking Tomato Interchangeable Strap Watch.

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Tomato Interchangeable Strap Watch, Php1000

For only Php1,000, I have five different straps to create five different looks for my watch. It’s as if I bought five brand new watches for the price of one.

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I love the idea that I can change straps every day to match the color of my outfit. That’s really cool, plus the price is so affordable! And because I like it so much, I might get another one soon.

Posted in Fashion Watch, SM Megamall, Tomato, Tomato Interchangeable Strap Watch | Leave a comment

Grimm Season 4 Premieres October 26 on Universal Channel

Get ready for a dark, daring and dangerously exciting October with non-stop action and breathtaking thrillers from the hit TV series Grimm. Inspired by the classic Grimm Brothers’ Fairy Tales, Season 4 will rouse your sensations as the scariest and strangest creatures dominate the small screen every Sunday night starting October 26.

To jumpstart your fright night, drop by the Grimm Halloween Night happening at URBN Bar & Kitchen today, Saturday, October 25. This event is brought to you by Medicol 400.

A Sneak Peek at Grimm Season 4

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After the events at the wedding of Monroe (Silas Weir Mitchell) and Rosalee (Bree Turner), Nick (David Giuntoli) is faced with losing his identity as a Grimm.

Hank (Russell Hornsby) and Juliette (Bitsie Tulloch) join Nick as they try to figure out how to deal with Trubel (guest star Jacqueline Toboni) who is facing the consequences of a heinous murder she committed.

Meanwhile, when Wu (Reggie Lee) arrives at the scene, his discoveries bring back images of his traumatic encounter. A new threat arrives in Portland to steal the memories of its victims, leaving them in a state of dementia. Elsewhere, Captain Renard’s (Sasha Roiz) life hangs in the balance and Adalind (Claire Coffee) falls into Prince Viktor’s (guest star Alexis Denisof) trap as she desperately searches for her baby.

Catch Grimm’s new exciting season premiere first on Universal Channel tomorrow, Sunday, October 26 at 2:25p.m. and 9:45pm (encore). Tune in to Channel 73 on SkyCable, Channels 27 (analog) and 73 (digital) on Destiny Cable, Channel 110 HD on Cignal and Channel 31 on Cablelink.

Posted in Grimm Season 4, Press Release, Universal Channel | Leave a comment

Our Own Vegetables in Pots

Earlier this year, hubby got interested in planting vegetables in containers. Our small balcony provided the perfect place for this new hobby.

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Our vegetables in pots

He first bought seedlings, pots and soil, and then started planting malunggay, okra, tomatoes and cayenne (siling pangsigang). His tomato plants didn’t last long, however, as they drowned in the rain. His okra plants haven’t borne a fruit, too, but we’re not losing heart, well, not just yet.

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Cayenne (siling pangsigang)

I am glad that our cayenne plants are thriving. We have already harvested several siling pangsigang from our vegetables in pots for use in some of our home-cooked dishes. I’ll get some malunggay leaves next time.

Posted in Cayenne, Malunggay, Vegetable Garden, Vegetables in Pots | 1 Comment

Experience a Totally Algebraic, Glow-in-the-Dark Halloween Bash from Cartoon Network

Kids, are you looking for some Halloween fun? If you are, then get ready for a spooktacular, glow-in-the-dark adventure with your favorite characters from The Land of Ooo with Cartoon Network’s Adventure Time Night-O-Sphere on October 31, 2014, Friday, at the Samsung Hall, Level 6, SM Aura Premier. Gates open at 11:00am.

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For a minimum spend of PhP1,000 (single receipt) on Halloween and Cartoon Network merchandise from now to October 31 at participating Toy Kingdom and Toy Kingdom Express outlets, you’ll get one free ticket to the Night-O-Sphere. Each ticket admits one child and one adult. You can redeem your ticket at participating Toy Kingdom Customer Centers.

Be prepared to enter the Night-O-Sphere, a special place filled with bone-tingling adventures starring Finn and Jake. You can also take part in some hair-raising sing-along with Marceline, the vampire queen. And for some added fun, you can come as your favorite Adventure Time character or wear white and bright-colored clothes.

Adventure Time Night-O-Sphere’s venue partner is SM Aura Premier. Media partners are SKYCable and Destiny Cable. Presenting sponsor is Bankee. Co-sponsors are Propan TLC, Toy Kingdom, Selecta Moo, McDonald’s. Major sponsor is Skechers. Patron sponsors are URC Wiggles, Rebisco Lipps, Rebisco Chubby, and Rebisco Krimstix.

For more information, visit CartoonNetworkAsia.com or follow Cartoon Network’s Facebook page at facebook.com/CartoonNetworkAsia.

Posted in Adventure Time, Adventure Time Night-O-Sphere, Cartoon Network, Cartoon Network Philippines, Finn, Halloween, Halloween Bash, Jake, Press Release | Leave a comment